This year 1,414 people participated in the survey, 700 in the Perth metropolitan area and 714 in regional WA (approximately 100 people per region).  



Community Perception Survey - Summary Report 2024 - PDF (2.08 MB)

Community Perception Survey - History and Methodology - Word Document (623 KB)

We understand that sometimes, the work we do can create significant change and disruption. To minimise and manage this, we work closely with our stakeholders and the community to deliver outcomes that are sustainable, and mutually beneficial wherever possible.  

Our community and stakeholder engagement approach is based on the internationally recognised AA1000 Stakeholder Engagement Standard 2015. 

Every interaction we have is guided by the same four principles of Inclusivity, Materiality, Responsiveness and Completeness. 

This ensures that we can manage expectations about how feedback and involvement will influence decision making, whilst considering project, commercial and political realities.  

How we engage

Every project is unique, which means the ways that we engage with our community and stakeholders is too. Our Engagement Library (Word document, 19.8 KB) highlights some of the key ways we engage to ensure everyone has the opportunity to be heard and take part. 

Reference Groups are a key mechanism for involving community members and stakeholders in our projects. Like all our engagement activities, we recognise that there is no ‘one size fits all’ approach, so we have created a range of Reference Groups that will help achieve sustainable, mutually-beneficial outcomes across the entire project lifecycle.

A Guide to Community and Stakeholder Reference Groups - (Word document, 113 KB)

Disability Access and Inclusion Plan 

With this in mind, we’ve developed the Disability Access and Inclusion Plan to ensure people with disabilities have the same opportunities as others in regards to our services and events, building, facility and information access, quality of service, employment and participation. 



Disability Access and Inclusion Plan (DAIP) 2022-27 - PDF (1.51 MB)Disability Access and Inclusion Plan (DAIP) 2022-27 - Word document (5.38 MB)

Australia’s Disability Strategy 2021-2031 is Australia’s disability policy framework and it requires all levels of government to work together to seek collaborative solutions to progress the Strategy and enhance access and inclusion for the one in six Australians with disability. More information can be found at Australia’s Disability Strategy Hub | Disability Gateway.

Reconciliation Action Plan 

We recognise that there is an unacceptable level of disadvantage in living standards, life expectancy, education, health and employment experience by Aboriginal peoples. We are committed to making a change in our industry and progressing reconciliation through a range of actions and initiatives to: 

• Build even stronger relationships with Aboriginal people and communities 
• Create greater understanding for ourselves and our partners of Aboriginal heritage and cultures and 
• Provide opportunities for Aboriginal peoples through our activities and our industry   

Reconciliation Action Plan – PDF (8.99 MB) 

Learn more on the Reconciliation Australia website.  

Multicultural Plan

The Transport Portfolio Multicultural Plan sets out the actions that will be taken in support of the Western Australian Multicultural Policy Framework 2020 (WAMPF)  and towards achieving the government’s vision for multiculturalism in Western Australia. The plan aims to identify and acknowledge the work occurring across the Portfolio to create an inclusive environment that meets the needs of culturally and linguistically diverse (CaLD) employees and communities. 

• Transport Portfolio Multicultural Plan - PDF (1.69 MB)