Heavy Vehicle Services

Heavy Vehicle Services (HVS) provides information for operating a Restricted Access Vehicle (RAV), including travel impacts, permits and orders, access requirements, traffic escorts, accreditation, the RAV mapping tool and more.

Christmas and New Year Opening Hours at HVS

Main Roads Heavy Vehicle Services (HVS) advises that on Friday 12 December 2025, the HVS public counter will be closed from 12pm. The Customer Information Centre will receive telephone calls on behalf of the Heavy Vehicle Helpdesk on 138 HVO (138 486) and email enquiries can be sent to hvs@mainroads.wa.gov.au

During the Christmas / New Year period, HVS will be operating in accordance with the following times:

Thursday 18 December – Wednesday 24 December
- 7am – 5pm (reception counter open 8:30am – 4:30pm weekdays)
Thursday 25 December – Friday 26 December
- Closed
Monday 29 December – Wednesday 31 December
- 7am – 5pm (reception counter open 8:30am – 4:30pm weekdays)
Thursday 1 January 2026
- Closed
Friday 2 January 2026 onwards
- Normal service resumes

Heavy Vehicle Services (HVS) are the heavy vehicle regulator for Western Australia (WA) and are responsible for improving heavy vehicle safety, productivity, and the equity of services across the transport industry through compliance, innovation, and road asset sustainability.

HVS facilitate and regulate the movement of Restricted Access Vehicles (RAVs) across the state, provide a one-stop shop for permits and traffic escort services for oversize, over mass movements, administer the Heavy Vehicle Pilot licencing scheme, the WA Heavy Vehicle Accreditation Scheme (WAHVA), the training and certification of WA Heavy Vehicle Accreditation Scheme (WAHVA) Auditors, and work with industry groups and other government agencies at a state and national level.