Contact Us

 ABN: 50 860 676 021

FAQS

Our Customer Information Centre answers their most Frequently Asked Questions in this quick reference guide to address your queries as a first point of contact.

​Online

Speak to us​

​Enquiries, Complaints and Feedback

Submit an online form

 

Report a Fault

Submit an online form to let us know about a fault or problem on our road network

 

General Enquiries

enquiries@mainroads.wa.gov.au

 

Media Enquiries

media@mainroads.wa.gov.au

 

Heavy Vehicle Service

hvo@mainroads.wa.gov.au

 

Claims

Visit our Claims page for information about the process for submitting a claim for compensation, damage and loss

 

File Transfer

Send files in excess of 200mb to email recipients within Main Roads via Attunity

Telephone Enquiries

138 138

(24 hour service)

 

Heavy Vehicle Services / OSOM

138 486

 

Media Relations / Public Affairs (Dean Roberts)

0419 907 230

 

National Relay Service - TTY/Voice

133 677

 

National Translating and Interpreting Service (TIS)

131 450

 

 

 

 

 

 

 

 

Connect with us

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Metro Areas

Site
Street / Office Address 
Postal Address 

Head Office (Don Aitken Centre)

Opening hours

Monday to Friday - 8am to 5pm

Waterloo Crescent

East Perth WA 6004 

PO Box 6202

East Perth WA 6892

​Heavy Vehicle Services

​525 Great Eastern Highway

Redcliffe WA 6104

Fax: (08) 9475 8455

​PO Box 374

Welshpool DC WA 6986

​Material Engineering Branch

9 Colin Jamieson Drive

Welshpool WA 6106​

9 Colin Jamieson Drive

Welshpool WA 6106​

​Metropolitan Regional Branch

59 Albany Highway

Victoria Park WA 6100

​​PO Box 6202

East Perth WA 6892

 

Regional Areas

If you are unsure which region a certain town or road falls under, please visit Our Roles in the Regions page or click on the relevant link below.

 Region
Contact Numbers 
Office Address 
Postal Address 
Albany (Great Southern Region) 

Ph: 9892 0555

Fax: 9892 0577

2-6 Kelly Street

Albany WA 6330

PO Box 503

Albany WA 6331 

Bunbury (South West Region) 

Ph: 9724 5600

Fax: 9724 5656 

Robertson Drive

Bunbury WA 6231 

PO Box 5010

Bunbury WA 6231 

Carnarvon (Mid West-Gascoyne Region) 

Ph: 9941 0777 

Fax: 9941 0701

470 Robinson Street

Carnarvon WA 6701 

PO Box 480

Carnarvon WA 6701 

Derby (Kimberley Region) 

Ph: 9158 4333

Fax: 9158 4334 

Wodehouse Street

Derby WA 6728 

PMB 959

Derby WA 6728 

Geraldton (Mid West-Gascoyne Region) 

Ph: 9956 1200

Fax: 9956 1240 

Eastward Road

Geraldton WA 6531 

PO Box 165

Geraldton WA 6531 

Kalgoorlie (Goldfields-Esperance Region) 

Ph: 9080 1400

Fax: 9080 1452

83 Piesse Street

Boulder WA 6432 

PO Box 99

Kalgoorlie WA 6433 

Kununurra (Kimberley Region) 

Ph: 9168 4777

Fax: 9168 1995 

Messmate Way

Kununurra WA 6743 

PO Box 138

Kununurra WA 6743 

Narrogin (Wheatbelt Region) 

Ph: 9881 0566

Fax: 9881 0503 

Mokine Road

Narrogin WA 6312 

PO Box 194

Narrogin WA 6312 

Northam (Wheatbelt Region)  

Ph: 9622 4777

Fax: 9622 3767 

Peel Terrace

Northam WA 6401 

PO Box 333

Northam WA 6401 

South Hedland (Pilbara Region) 

Ph: 9172 8877

Fax: 9140 1076 

1 Forrest Circle

South Headland WA 6722

PO Box 2256

South Hedland WA 6722 

* WA area code is (08) 

 

Modified: 22 Sep 2016