Contact Us

 ABN: 50 860 676 021

​Online

Speak to us​

​Enquiries, Complaints and Feedback

Submit an online form

 

Report a Fault

Submit an online form to let us know about a fault or problem on our road network

 

Email enquiries

enquiries@mainroads.wa.gov.au

 

Media Enquiries

Media enquiries about out projects, roads or network operations should be directed to the Main Roads Public Affairs team at media@mainroads.wa.gov.au

 

Claims

Visit our Claims page for information about the process for submitting a claim for compensation, damage and loss

 

Twitter
For information about Metropolitan road conditions follow us on Perth traffic twitter (www.twitter.com/perth_traffic)
 
For information about Regional road conditions follow us on WA roads twitter (www.twitter.com/wa_roads)

 

​Telephone Enquiries
138 138

(24 hour service)

 

Heavy Vehicles Operations / OSOM
138 HVO (138 486)

 

Material Engineering Branch

(08) 9323 4744

 

Media Relations / Public Affairs (Dean Roberts)

0419 907 230

 

National Relay Service - TTY/Voice

133 677

 

National Translating and Interpreting Service (TIS)

131 450

 

 

 

 

 

  

FAQs

Our Customer Information Centre answers their most Frequently Asked Questions in this quick reference guide to address your queries as a first point of contact.

 

Metro Area

Telephone contacts

Service
Contact number 
Heavy Vehicle Operations 138 HVO (138 486)
Materials Engineering Branch (08) 9323 4744
Media Relations / Public Affairs (Dean Roberts) 0419 907 230

 

Addresses

Site
Street/Office address 
Mailing address 

Head Office (Don Aitken Centre)
Opening hours - 8.00 am to 5.00 pm
Monday to Friday

Waterloo Crescent
East Perth WA 6004 

PO Box 6202
East Perth WA 6892
​Heavy Vehicle Operations

​525 Great Eastern Highway
Redcliffe WA 6104

Fax: (08) 9475 8455

​PO Box 374
Welshpool DC WA 6986
​Material Engineering Branch 9 Colin Jamieson Drive
Welshpool WA 6106​
9 Colin Jamieson Drive
Welshpool WA 6106​
​Metropolitan Regional Branch
​108 Stirling Street
Perth WA 6000
​​PO Box 6202
East Perth WA 6892

 

Regional Areas

If you are unsure which region a certain town or road comes under in please visit Our Roles in the Regions page or click on the relevant link below.

 Region
Contact numbers 
Street/Office address 
Mailing address 
Albany (Great Southern Region)  Ph:  9892 0555
Fax: 9892 0577
2-6 Kelly Street
Albany WA 6331
PO Box 503
Albany WA 6331 
Bunbury (South West Region)  Ph:  9724 5600
Fax: 9724 5656 
Robertson Drive
Bunbury WA 6231 
PO Box 5010
Bunbury WA 6231 
Carnarvon (Gascoyne Region)  Ph:  9941 0777 
Fax: 9941 0701
470 Robinson Street
Carnarvon WA 6701 
PO Box 480
Carnarvon WA 6701 
Derby (Kimberley Region)  Ph:  9158 4333
Fax: 9158 4334 
Wodehouse Street
Derby WA 6728 
PMB 959
Derby WA 6728 
Geraldton (Mid West Region)  Ph:  9956 1200
Fax: 9956 1240 
Eastward Road
Geraldton WA 6531 
PO Box 165
Geraldton WA 6531 
Kalgoorlie (Goldfields-Esperance Region)  Ph:  9080 1400
Fax: 9080 1452
83 Piesse Street
Boulder WA 6432 
PO Box 99
Kalgoorlie WA 6433 
Kununurra (Kimberley Region)  Ph:  9168 4777
Fax: 9168 1995 
Messmate Way
Kununurra WA 6743 
PO Box 138
Kununurra WA 6743 
Narrogin (Wheatbelt South Region)  Ph:  9881 0566
Fax: 9881 0503 
Mokine Road
Narrogin WA 6312 
PO Box 194
Narrogin WA 6312 
Northam (Wheatbelt North Region)   Ph:  9622 4777
Fax: 9622 3767 
Peel Terrace
Northam WA 6401 
PO Box 333
Northam WA 6401 
South Hedland (Pilbara Region)  Ph:  9172 8877
Fax: 9140 1076 
Maxine McGillvray Centre
Brand Street
South Hedland WA 6722  
PO Box 2256
South Hedland WA 6722 

* WA area code is (08) 

Modified: 18 Dec 2013