Contact Us

 ABN: 50 860 676 021

FAQS

Our Customer Information Centre answers their most Frequently Asked Questions in this quick reference guide to address your queries as a first point of contact.

​Online​Speak to us
​Enquiries, complaints and feedback

Submit an online form

 

Report a fault

Submit an online form to let us know a fault or problem on our road network

 

General enquiries

enquiries@mainroads.wa.gov.au

 

Media enquiries

media@mainroads.wa.gov.au

 

Heavy Vehicle Services

hvs@mainroads.wa.gov.au

​Telephone enquiries

138 138

(24 hour service)

 

Heavy Vehicles Services / OSOM

138 486

 

National Relay Service - TTY/Voice

133 677

 

National Translating and Interpreting Services (TIS)

131 450

 

 

 

 
Claims

Visit our Claims page for information about the process for submitting a claim for compensation, damage and loss.

 

File transfer

Send files in excess of 200mb to email within our office via Attunity.

 

Connect with us

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Metro areas

​Site​Address​Postal address

​Head Office (Don Aitken Centre)

Opening hours

Monday to Friday - 8am to 5pm

​Waterloo Crescent

East Perth WA 6004 

​PO Box 6202

East Perth WA 6892

​Heavy Vehicle Services

​525 Great Eastern Highway

Redcliffe WA 6104

Fax: (08) 9475 8455

​PO Box 374

Welshpool DC WA 6986

​Material Engineering Branch

9 Colin Jamieson Drive

Welshpool WA 6106​

9 Colin Jamieson Drive

Welshpool WA 6106​

​Metropolitan Regional Branch

​59 Albany Highway

Victoria Park WA 6100

​PO Box 6202

East Perth WA 6892

 

Regional areas

If you are unsure which region a certain town or road falls under, please visit Our Roles in the Regions page or click on the relevant link below.

​Region​Contact numbers​Address​Postal address
Albany (Great Southern Region) 

Ph: 9892 0555

Fax: 9892 0577

2-6 Kelly Street

Albany WA 6330

PO Box 503

Albany WA 6331 

Bunbury (South West Region) 

Ph: 9724 5600

Fax: 9724 5656 

Robertson Drive

Bunbury WA 6231 

PO Box 5010

Bunbury WA 6231 

Carnarvon (Mid West-Gascoyne Region) 

Ph: 9941 0777 

Fax: 9941 0701

470 Robinson Street

Carnarvon WA 6701 

PO Box 480

Carnarvon WA 6701 

Derby (Kimberley Region) 

Ph: 9158 4333

Fax: 9158 4334 

Wodehouse Street

Derby WA 6728 

PMB 959

Derby WA 6728 

Geraldton (Mid West-Gascoyne Region) 

Ph: 9956 1200

Fax: 9956 1240 

Eastward Road

Geraldton WA 6531 

PO Box 165

Geraldton WA 6531 

Kalgoorlie (Goldfields-Esperance Region) 

Ph: 9080 1400

Fax: 9080 1452

83 Piesse Street

Boulder WA 6432 

PO Box 99

Kalgoorlie WA 6433 

Kununurra (Kimberley Region) 

Ph: 9168 4777

Fax: 9168 1995 

Messmate Way

Kununurra WA 6743 

PO Box 138

Kununurra WA 6743 

Narrogin (Wheatbelt Region) 

Ph: 9881 0566

Fax: 9881 0503 

Mokine Road

Narrogin WA 6312 

PO Box 194

Narrogin WA 6312 

Northam (Wheatbelt Region)  

Ph: 9622 4777

Fax: 9622 3767 

Peel Terrace

Northam WA 6401 

PO Box 333

Northam WA 6401 

South Hedland (Pilbara Region) 

Ph: 9172 8877

Fax: 9140 1076 

12-16 Brand Street 

South Headland WA 6722

PO Box 2256

South Hedland WA 6722 

* WA area code is (08) 

 

Modified: 06 Feb 2017