NHVR - National Heavy Vehicle Regulator

NHVR Contact Details 
  • National Driver Work Diary
  • Useful Links

  • The NHVR head office is based in Brisbane and commenced business in January 2013 managing the National Heavy Vehicle Accreditation Scheme (NHVAS) and the Performance Based Standards (PBS) Scheme.

    The second stage of the NHVR project began operation on 10th February 2014. This includes permit services and coordination of compliance and enforcement activities. Permit applications for access to routes outside of Western Australia and the Northern Territory will be processed by the NHVR.

    Western Australian heavy vehicle businesses that operate beyond the WA border will need to familiarise themselves with the NHVR and the new Heavy Vehicle National Law rules and regulations.

    There is no change for customers requiring access to WA roads. Heavy vehicle access will continue to be determined by Main Roads WA in consultation with Local Government. WA Heavy Vehicle Accreditation (WAHVA) remains compulsory for operators seeking access for Restricted Access Vehicles in WA. Transport operators and WAHVA auditors should continue to contact Main Roads on 138 HVO (138 486) for WAHVA, network access, permits and general enquiries.

    NHVR Contact Details

    The NHVR Customer Contact Centre is open Monday to Friday from 7am to 7pm (AEDT). 

    Telephone:  1300 MY NHVR (1300 69 6487) Standard 1300 call charges will apply - please check with your phone provider. 
    Fax:(07) 3309 8777
    Email:   info@nhvr.gov.au
    Web:   www.nhvr.gov.au

    National Heavy Vehicle Regulator
    PO Box 492
    Fortitude Valley  QLD 4006


    National Driver Work Diary

    If you drive a heavy vehicle with a gross vehicle mass over 12 tonnes or a bus of more than 4.5 tonnes fitted to carry more than 12 adults including the driver, in a State other than Western Australia and the Northern Territory, you must record your driver work/rest details in a National Driver Work Diary. The Department of Transport recently increased availability of National Driver Work Diaries in Western Australia. Priced at $20, they are now available at three extra locations - Albany, Geraldton and Karratha. Buyers must attend in person with a valid drivers licence. The full list of locations is:

        Driver and Vehicles Services Centre
      178 Stirling Tce, Albany WA 6330
        Regional Services Kimberley  
       9 Napier Terrace (Kennedy's Store), Broome WA 6725
        Driver and Vehicle Services Centre
      18C, 1480 Albany Hwy, Cannington WA 6107
        Driver and Vehicle Services Centre
      65 Chapman Rd, Geraldton WA 6530
        Driver and Vehicle Services Centre
      35 Brookman Street, Kalgoorlie WA 6430
        Driver and Vehicle Services Centre
      3-5 Welcome Road, Karratha WA 6714
        Driver and Vehicle Services Centre
      Corner Messmate & Bandicoot Drive, Kununurra WA 6743


    Operational Pilot Electronic Work Diaries

    Main Roads WA is working with the NSW Roads and Traffic Authority, the Australian Government,road and police agencies from across Australia, transport industry associations and participants that are a part of the operational pilot of electronic work diaries (EWDs).
    The Pilot will further inform the national policy and draft specification for EWDs and progress the development of guidelines for the approval and use of EWDs.

    For more information about the Pilot, please visit the Operational Pilot of Electronic Work Diaries website.


    Useful Links for further information
    States and Territories 


    Modified: 13 Nov 2015