Community Perception Survey

Our annual Community Perception Survey (CPS) provides us with up-to-date, customer-focussed information about our performance in the construction, maintenance and management of the state’s road network.

We collect a range of data that reflects the diverse nature of our business and use it to help identify perceptions of issues or priorities to guide our strategic planning.

1,441 people across the state participated in this year’s survey, with 88 per cent of respondents rating our overall performance as ‘okay’ or better.

A summary of the results is available to download.

Visit Your Customer Experience for more information about the Community Perception Survey.

Modified: 19 Sep 2018