Our vision for enhancing relationships is to be recognised for “our culture of collaboration, transparency and responsive decision making”. Relationships are the key to creating and sustaining an open, supportive and responsive organisation.

This section provides information about our stakeholders and alliances, community engagement, advisory groups and our Disability Access and Inclusion Plan. In addition, we provide our customer service performance measures, including the Customer Service Index, community and stakeholder surveys, complaints handling and customer contact statistics.